Student Success Center: Academic Support

Student Success Center: Academic Support

The Student Success Center is that area of the College dedicated to supporting students’ academic experiences. To achieve that, there are several offices responsible for identifying, assisting, referring and/or providing educational support to any student desirous of their services. The Student Success Center is comprised of the Academic Advisement Office, including International Student Advisement Services, the Arthur O. Eve Higher Education Opportunity Program Office (a/k/a/ HEOP), the Student Access Office (for students with documented disabilities), and the Counseling Center. The Student Success Center is open Monday through Friday, 9 a.m. to 5 p.m.

In addition, the Student Success Center’s offices all have virtual components that are available through Online Education offerings here: https://www.ftc.edu/support-services-directory-online/. For example, for academic advisement, Online Mentors are listed. Also, the Counseling Center has virtual office hours and students can email ftccounseling@ftc.edu for an appointment.

Academic Advisement Office

Academic planning and advisement are an integral part of the ongoing educational process at Five Towns College. It begins as soon as a student is accepted. Each student is assigned to a faculty member or a full- time academic advisor who serves as the student’s Academic Advisor. Conferences with Academic Advisors provide opportunities for students to discuss course offerings, plan their schedules, review programs and assess their academic progress.

Prior to each registration period, Academic Advisors help students prepare their programs for the following semester. Further, Academic Advisors may be consulted for individual needs at anytime throughout the academic year during a regular schedule of office hours or zoom sessions. Although academic advisement is provided, ultimately, students are solely responsible for their course selections and for meeting degree requirements. They should review the College Catalog and become knowledgeable about their academic program. Academic advisement is a shared responsibility between the advisee and the advisor and taking advantage of the resources in the Student Success Center helps to support a positive educational journey. Email ftcacademicadvisement@ftc.edu for more information.

Tutorial Services

One type of academic assistance given to students who require help in their courses is free tutoring service provided by faculty members and peer tutors. Tutoring services can be scheduled by visiting the Academic Advisement Office in Room 104B. In addition, Virtual Tutoring is also available and can be scheduled by filling out the Online Tutoring Request Form available through Schoology. 

Students who have specific questions or need extra attention in order to have competency in course materials in Keyboard, Harmony, Sight Singing or Ear Training classes may obtain assistance from a member of the music faculty in the Music Division Office, the Keyboard Lab, or the Student Success Center, too.

Arthur O. Eve Higher Education Opportunity Program (HEOP)

The Arthur O. Eve Higher Education Opportunity Program (HEOP) at Five Towns College is designed to provide academic support, counseling and tutoring for students who demonstrate the potential to succeed in a postsecondary institution. The HEOP program is designed for academically and economically disadvantaged students. Click here for more details about the HEOP program.

Student Access Office

The Student Access Office is designed to provide support services and reasonable learning accommodations to students with documented disabilities. Click here for the Student Access Office Registration Form and email the completed form to student.access@ftc.edu.

Since 2018, the Student Access Office and the Career Services Center collaborated to form the Career Access Prep Program (CAPP). An institutional initiative designed to enhance the experiences and opportunities for students who may have sought assistance from the Student Access Office, CAPP introduces students to a variety of professional topics and hosts discussions to aid students in obtaining work experiences. Further, a goal of CAPP is to help students improve their competencies in navigating the professional workplace so that they can communicate effectively and promote and market themselves successfully in the workforce.

Students will engage in job search skills, assess their career paths, and build soft skills. They will strive to develop interview techniques through mock interviews, and other specific skills to aid their confidence as they pursue different career directions. The faculty to student ratio is small to ensure a high level of support.

Here is a short video that explains the CAPP initiative:

Personal Counseling and Wellness Services: The Counseling Center

The individuality of each student is a basic concern of the College. Every effort is made to provide an environment in which each student can develop his or her particular capabilities and interests to the fullest. The College Counseling Center provides personal counseling in a confidential setting to assist students in making decisions related to personal and academic situations. Referrals to outside professional agencies may be made in situations requiring more specialized counseling.

The College Counseling Center provides support and referrals for professional psychological services. The College Counselors meet individual students to discuss a broad scope of concerns related to academic, emotional, social, mental and overall well being. Students are encouraged to either schedule appointments or come in as needed.

The College does not provide on-campus medical services, but maintains relationships with area health providers. These providers are included in the Five Towns College Student Handbook and Residence Life Handbook. Please be sure to review the 24/7 Resources included in the Student Handbook (p. 51-52). In addition, the College does not require that students purchase mandatory health insurance through the College, but they should present proof of health insurance through their own provider at the time of registration or re-registration.

The College has a relationship with the Family Violence and Rape Crisis Center/Victims Information Bureau of Suffolk (VIBS). This organization provides cost-free counseling, advocacy, physical and emotional support, and medical care for sexual assault victims in compliance with NYS Education law, Article 129-B, if needed.

To make an appointment, email ftccounseling@ftc.edu or call (631) 656- 3191. And, visit https://www.ftc.edu/support-services-directory-online/ for updates to operating hours.

Support for Online Students

The Online Education Division at Five Towns College provides oversight, support and resources for the academic programs and is integral to the institution’s Learning Management System, Schoology. To further this objective, students who need assistance in any regard online are able to contact the Support for Online Students (SOS) by emailing SOS@ftc.edu. This will also be available to students who are enrolled in the Support for Online Students course in Schoology. Other online resources for student services are available here: https://www.ftc.edu/support-services-directory-online/.

 

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